The Haunted Castle is our spook-tacular Halloween event that takes place during October half-term from 25th October to the 2nd of November. Featuring lots of themed activities, live shows, eerie decorations and a surprise around every corner, you won’t want to miss out. Book now.

Yes! If you fancy an even spookier affair, you can experience the castle after dark, which comes included with our overnight stays.

Yes, there will be certain attractions which have limited capacity and therefore a timeslot for entry. More information on this will follow.

The Castle Dungeon is a standalone separate attraction and for this you will need to purchase an additional ticket alongside your entry ticket. Please note this is suitable for those aged 10 and above.

This will mean that the date you want is fully booked. If this is the case, our calendar will show the next available date.

The Haunted Castle is extremely popular and therefore the castle can be very busy during this time. Halloween weekend typically sees the highest visitor attendance and therefore our attractions and food outlets will be very busy on these days. On very busy days it is possible that some attractions may reach capacity and be unavailable to experience.

If you have purchased Dungeon tickets as well as castle entry then we recommend arriving at the castle at least 1 hour before your dungeon time slot and then arriving at the dungeon itself at least 10 minutes before your time slot.

Please speak with a member of staff upon arrival if you are close to your timeslot when you arrive. We are unable to change dungeon ticket time slots, or offer refunds, especially on busy days.

Please note anyone visiting the dungeons must be over the age of 18 or be accompanied by an over 18 year old. We also do not recommend the dungeons for anyone under the age of 10.

Yes. Day and evening parking charges will apply in both of our car parks.

Some of our Annual passes will include parking in our Stratford Road car park.

Payment via the Warwick Castle app or car park pay points is available.

We accept cash at the Courtyard Shop only.  At all other retail and food outlets we accept card payments only.

Any guest under 18 years old must be accompanied by an adult.

No. Our Halloween attractions are not suitable for babies and children under 5 years old.

The castle is partially accessible for wheelchair users. See our accessibility page here.

If you have any questions before your visit, please call before you arrive to discuss any requirements on 01926 406663 or email customer.information@warwick-castle.com

Yes, you will be able to add on a carer ticket when purchasing your castle tickets.

For a carer ticket, you must provide proof of disability on arrival (this can be a DLA or PIP letter, an image/copy of your Blue Badge, or letter of diagnosis from your GP.) If you have any accessibility questions or require any further help, please feel free to email us at:  customer.information@warwick-castle.com

Yes, please come prepared for all weather conditions. Extreme weather conditions may interrupt some shows, this will be advised via the Warwick Castle App on the day.

Our rainy day promise applies to all pre-booked daytime tickets.

The Haunted Castle is a family attraction and suitable for all ages.

We recommend our Castle After Dark event for children aged 12 years and older.

Please go to your pass terms and conditions on validity for The Haunted Castle event. If your pass is not valid for this time, please book a Haunted Castle entry ticket.

To pre-book your Haunted Castle ticket/s please visit the Annual Pass pre-book page.

Yes! The spookier the better. We encourage dressing up during your visit this Halloween, except for character masks when visiting our Castle Dungeon attraction. We are a family attraction, and we ask that you consider this when choosing your costume.

Yes. We will have shows throughout the day and evening where lighting will be flashing and moving.

More detail on this can be provide closer to the event. Please contact us should you have any concerns.

We only accept pre-booked tickets, so make sure to book your tickets in advance online.

You will receive a confirmation email with your unique barcode which will be scanned by a member of staff on arrival. You can bring this email as confirmation on your phone, tablet or printed.

We strongly recommend taking screen shots of each barcode before arriving at the castle. You can also add your tickets to the Warwick Castle app for even easier entry to the castle.

Please check your spam mailbox as our email may have gone there. Not there? Please email our customer service team on customer.information@warwick-castle.com and we will assist you.

Any promotions will state what dates they are eligible and how they should be booked, in the promotion terms and conditions. Promotions are only valid against the daytime ticket and not the evening ticket.

Yes, all tickets must be pre-booked in advance, including children under 2. Please add these tickets to your basket when booking online.